Reporting misconduct, the reporting channel, and whistleblower protection

If you discover or suspect that Fingrid's activities violate the Code of Conduct or legislation in connection with your work, and the information cannot be conveyed directly to Fingrid's contact person, can you use a confidential and independent reporting channel.

Fingrid's reporting channel is intended for cases of suspected misconduct or criminal offences, for example, in the following matters:

1. Public procurement
2. Accounting or other financial irregularities
3. Securities markets
4. Preventing money laundering and terrorist financing
5. Product safety and compliance
6. Environmental protection
7. Public health
8. Consumer protection
9. Privacy and personal data protection
10. Network and information system security

Please do not hesitate to report any action or suspicion of action that violates the Code of Conduct or the Whistleblower Protection Act.

However, when you make your report, you must suspect in good faith that misconduct has occurred and have reasonable grounds to believe that the misconduct is within the scope of the Whistleblower Protection Act and that it is necessary to disclose the violation.

We investigate all suspicions of activity contrary to the Code of Conduct confidentially and professionally, guaranteeing privacy protection. We will ensure that you suffer no consequences for reporting misconduct, assuming that your report is not unfounded or intentionally false.

Please contact your manager or HR first if the matter concerns employment or occupational safety.  

Any Fingrid employee can make a report using the whistleblowing channel. Reports may also be made by employees and trainees at Fingrid’s subsidiaries – Finextra Oy and Fingrid Datahub Oy – and Fingrid’s partners and suppliers. 

Reports submitted to Fingrid are handled by the Legal Counsel in charge of Compliance, the General Counsel, and the CEO.

You can report misconduct to Fingrid’s reporting channel in writing or by phone in Finnish, Swedish or English. You can make your report anonymously, but we recommend that you leave contact information to assist in investigating the incident.

You can make your report by filling in the online form or calling and dictating your message to voicemail (country-specific phone numbers are provided below). The code you will be asked for online is 104634.

You will receive a case number so you can later listen to or read Fingrid’s response to the report. All communication is via the whistleblower channel.

Reports are handled by Fingrid’s designated Legal Counsel in charge of Compliance, the General Counsel, and the CEO. If you give your name in your report, the people mentioned above will ensure that your personal data are processed as required by legislation. If necessary, other experts may contribute to the investigation. If you give your name, the aforementioned Legal Counsel in charge of Compliance, General Counsel and CEO will ensure that your personal data and any other identifying information are not disclosed to the individuals involved in handling the case. 

You will receive a notice of receipt within seven days of your report being received. Within three months of the notice of receipt, you will be notified of the action that will be taken in response to your report.